Data deletion

You can request deletion of your account and personal data either from inside the app or by email.

From inside the app

  1. Open the app.
  2. Go to Profile → <svg xmlns="http://www.w3.org/2000/svg" height="25px" viewBox="0 -960 960 960" width="25px" fill="#5f6368"><path d="M380.5-480.5Q340-521 340-580t40.5-99.5Q421-720 480-720t99.5 40.5Q620-639 620-580t-40.5 99.5Q539-440 480-440t-99.5-40.5ZM523-537q17-17 17-43t-17-43q-17-17-43-17t-43 17q-17 17-17 43t17 43q17 17 43 17t43-17ZM480-80q-139-35-229.5-159.5T160-516v-244l320-120 320 120v244q0 152-90.5 276.5T480-80Zm0-400Zm0-315-240 90v189q0 54 15 105t41 96q42-21 88-33t96-12q50 0 96 12t88 33q26-45 41-96t15-105v-189l-240-90Zm-70 523q-34 8-65 22 29 30 63 52t72 34q38-12 72-34t63-52q-31-14-65-22t-70-8q-36 0-70 8Z"/></svg> Account and security.
  3. Tap Deactivate or delete account.
  4. Choose Delete account and confirm with your password.

By email

Send a request to support@wappi.co.ke from the email address on your account. To help us locate your account, include:

  • The email address on the account
  • Your username
  • Any other details that identify the account (e.g. full name)

Sending the request from the account email helps us verify the request belongs to you.

What gets removed

  • Your profile (name, username, email, avatar, bio)
  • Your saved plans, likes, and follows
  • Your search history
  • Your app preferences and settings

What we keep, and why

Some anonymised records are retained for security, fraud prevention, and regulatory compliance. These records do not identify you and cannot be used to reconstruct your account.

For privacy questions, contact support@wappi.co.ke.